Shipping Policy

Processing Time :

Orders are processed within 1 to 2 business days and shipped from our warehouse.

Delivery Time:

For orders placed within Canada, the average delivery time is 3 to 5 business days from the processing date.

- For remote areas, delivery may take 9 to 20 business days.

Shipping Fees:

We offer free shipping options, including Basic and Express.

Order Changes:

If you wish to change your order, please contact us immediately. We will do our best to accommodate your request, but changes will not be possible once your order has been shipped. Please review your order carefully before submitting it to ensure all details are correct.

Delivery Failures:

Please ensure your shipping information is correct. Incomplete or incorrect information may result in a failed delivery, and you will be responsible for additional shipping costs. If your package is returned to us due to a failed delivery, we will contact you to arrange a replacement shipment. Replacement fees may apply, and we will notify you before processing.

Questions:

For any questions regarding our shipping policy, please contact us by nuvoriacare@gmail.com.